Ciclade

Glossary search

Personal account

On Ciclade.fr, a password-protected space where a claimant whose initial search has yielded results can continue his or her claim. S/he then enters the information required and attaches the documents supporting the account or policy being sought as well as his/her identity. Once his/her claim has been submitted, it is processed by a Caisse des Dépôts operator. All of this data is compared with the information forwarded by the financial institutions to Caisse des Dépôts. If the claimant is identified as a legitimate beneficiary of the sums s/he is claiming, they will be returned to him/her.