* see the different timeframes depending on the product and special cases.
1 An account is considered dormant or a policy unclaimed
A bank account is considered dormant or a life insurance policy unclaimed after ten years without any transactions or contact initiated by the account holder or policyholder.
2 Information letters are sent out to the last known address
The financial institution where the account or policy was opened invites the beneficiary to come forward to prevent his/her account or life insurance policy from being closed.
3 The account or life insurance policy is closed
If there is no response from the beneficiary six months after the letter was sent out, the financial institution closes the account or life insurance policy and transfers the balance to Caisse des Dépôts.
4 The money is transferred to Caisse des Dépôts
Caisse des Dépôts keeps the money for 20 years and manages restitution claims submitted by beneficiaries on Ciclade.fr.
5 The money is returned to the beneficiaries identified on Ciclade.fr
Caisse des Dépôts does not search for dormant account holders, unclaimed life insurance policyholders or the beneficiaries of these sums. It is up to the latter to search for any unclaimed sums on Ciclade.fr.
6 Unclaimed sums are transferred to the State
After 30 years of dormancy and no contact on the part of the beneficiary, the money is irreversibly transferred to the State. In this case it is no longer possible to claim this money back.